AGREEMENT TO TERMS
sbaOpen, Inc. respects your privacy. We do collect, store, and use your personal information to customize your online experience, provide access to and use of our SaaS products, update users on key events, and complete payment transactions.
BY PROVIDING US WITH THIS INFORMATION, YOU ARE AGREEING TO OUR USE OF PERSONAL INFORMATION IN ACCORDANCE WITH THESE POLICIES.
YOUR RIGHTS
Notice. You have a right to know what kind of data is collected by sbaOpen, Inc. and receive notice about any changes that occur with this policy.
Control of Your Information. You have a right to access, edit, and review the information that you entered.
Non-Use. You have a right to know how to contact us to ask that we no longer use your information, and the right to have us reasonably comply with your request.
PERSONALLY IDENTIFIABLE INFORMATION
Personally Identifiable Information is information that is provided about you or your clients during the registration process, during the use of our SaaS products, or in response to specific information requests. Non-Personally Identifiable Information is data that may concern you or your clients, but does not contain Personally Identifiable Information, such as the number of times users access the sbaOpen, Inc. website.
The following Personally Identifiable Information is obtained with your consent:
User Name and Password. Your User Name serves as a unique identifier in our records. It is used with your password to prevent unauthorized access to your stored information. If you forget your password we have an automated system that you can use to retrieve it by clicking on the “forgot password” link at the sign-in frame.
Address and Phone Number. Your addresses and Phone numbers are needed to establish your account. This information is also used for contact purposes and billing purposes.
Subscription Information. Information used to access and use the functions of the sbaOpen SaaS products including Personally Identifiable Information about you, your affiliates, and your clients.
Computer Information. Information about your computer or other access device, such as IP addresses, for fraud prevention and security purposes.
Customer Support. Information related to your contact with our customer support team or store results when you respond to a survey.
Client Information. The names, addresses, telephone numbers, social security numbers and financial and banking information of your clients are collected as an integral part of our SaaS products.
sbaOpen does not provide Personally Identifiable Information to unaffiliated third-parties in its normal course of business. However, we will provide such information when we have a good faith belief that providing it is necessary in order to comply with the law.
AUTOMATIC COLLECTION OF INFORMATION
Like many Websites, we automatically track certain Non-Personally Identifiable Information about you and your use of our website to help us better understand how our website is being used and how we can enhance the overall functioning of our website and SaaS products.
We do not collaborate with or have special relationships with any ad server companies at this time but may do so in the future. From time to time, we may use cu Personally Identifiable Information for new, unanticipated uses not previously disclosed in our privacy notice.
CROSS-BORDER DATA TRANSFERS
Information that sbaOpen collects may be stored and processed in and transferred between any of the countries in which sbaOpen operates to enable the use of the information in accordance with this privacy policy. You agree to such cross-border transfers of personal information.
COOKIES
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our Website uses third party cookies; however Personally Identifiable Information is not collected through the use of cookies. We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we do not need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. Cookies are also used to determine whether a visitor is unique or whether the visitor has viewed our Website before. We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you do not need to retype the e-mail address each time you log in to your account. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
TRANSFER OF INFORMATION TO THIRD PARTIES
We may disclose Personally Identifiable Information that you provide to us to third parties in order to complete a transaction that you requested. We may also outsource some tasks, including the operation of our website or making program changes and updating our SaaS products. We require that the companies acting on our behalf abide by our Privacy Policy and institute safeguards to protect the confidentiality of your information.
USE OF YOUR INFORMATION
We may use your personal information to:
- enable access to our website;
- provide the services and customer support you request;
- administer this website;
- process transactions and send notices about your transactions;
- send you statements and invoices;
- collect payments from you;
- resolve dispute and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce our User Agreement; send you marketing communications;
- customize, analyze, improve our services and technologies, the content and layout of our website;
- communicate with you
- compare information for accuracy and verify it with third parties.
SECURITY PRECAUTIONS
No information placed on the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we use our best effort to ensure its security on our systems.
LINKS
Our website may provide links to advertisers and other Websites. If you link to any third party Website, that Website is not covered by these Policies.
POLICY CHANGES
If our practices change, we will post these changes on our Website and provide you with the ability to opt out of these changes. You will have a choice as to whether or not we use your information in a different manner. We will use information in accordance with the most current Privacy Policy and options selected by you or later changed by you.
CONTACTING US
We use e-mail links located on the "contact us" page and other areas of our website to allow you to contact us directly with any questions or comments you may have. If you feel that we not following this Policy, or want to contact us for any other reason, please contact us. We read every message sent in and try to reply promptly to each one. We may also file your comments to improve our website or we may review and discard the information. You may also contact us directly as follows:
- by email to security @ sbaopen . com; or
- by mail or overnight carrier to sbaOpen, 740 Campbell Road, Suite 900, Richardson, TX 75081.
